Shipping policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Times

Shipping times may vary depending on the product supplier and destination. Most orders arrive within 7–14 business days after processing. Shipping times may vary depending on the product supplier and destination. Most orders arrive within 7–14 business days after processing.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor the progress of your shipment. Please allow 24-48 hours for the tracking information to update.

Shipping Delays

Occasionally shipments may be delayed due to high demand, supplier processing times, customs processing, or carrier delays. If there will be a significant delay in shipping your order, we will contact you via email.

Lost or Damaged Items

We are not liable for packages once they are in the hands of the carrier. However, we are happy to assist you in filing a claim. If your order arrives damaged, please contact us immediately with your order number and photos of the damaged items.

Questions
If you have any questions about your order or shipping times, please contact us at customersupport@boopbotworks.com.